Privacy Policy

General provisions

To improve service quality and ensure the security of our users’ data, we would like to inform you about what data we collect and how we use it on our website https://franchise.most.eu.com. We respect the confidentiality of every individual who visits our site. This Privacy Policy has been prepared in accordance with the current legislation of Ukraine and the regulations of the European Parliament and Council.

This Policy does not apply to websites accessed via hyperlinks placed on our site.

We use cookies. With each visit, we may collect information about the devices you use and the networks you connect to when using our services. This may include:

  • IP address;
  • browser type and version;
  • type and version of browser plugins;
  • operating system and platform;
  • information about your visits, including navigation paths (URLs) on, through, or from our site;
  • services you viewed or searched;
  • loading errors;
  • time spent on pages, etc.

We collect this data through various technologies, including cookies. Cookies are small blocks of data temporarily stored on your computer or mobile device to help you use our site more efficiently. By consenting to the processing of personal data, you agree to our use of cookies during each visit.

List of Personal Data

We may collect, store, and use the following types of personal data:

  • Full name, phone number, email, and other contact information;
  • Information about your computer, including IP address, geographic location, browser type and version, and operating system;
  • Data on your visits and use of the site (visit duration, page views, navigation paths, etc.);
  • Messages you send via email or the site, including their content and metadata;
  • Any other personal information you provide when registering on our website.

Purpose of Processing Personal Data

The personal data you provide will be used for:

  • Website and business administration;
  • Sending you communications;
  • Email notifications you have subscribed to;
  • Providing third parties with anonymized statistical information (they will not be able to identify individual users);
  • Handling inquiries and complaints submitted by or about you;
  • Ensuring the security of our website and preventing fraud;
  • Verifying compliance with site usage terms;
  • Other uses aligned with our legal interests.

We may also use your data for marketing purposes. If we send direct marketing materials (e.g., offers, product updates), we will include a link to opt out of future communications.

Access to Personal Data

We may disclose your personal data only for the purposes outlined in this Policy to:

  • Employees, officers, insurers, professional advisers, agents, suppliers, subcontractors;
  • Other legal entities engaged in similar business activities.

Personal data may be transferred to third parties in these cases:

  • With your clear consent;
  • When necessary to fulfill an agreement with you or for your benefit;
  • For the initiation or execution of legal proceedings;
  • If justified by a matter of public interest;
  • At the request of authorized government bodies.

Except as provided in this Policy, we do not share your data with third parties.

Retention Period

Your consent to data processing is valid for an indefinite period. Data will be stored only as long as necessary for their intended purpose.

Your Rights

When providing personal data, you have the right to:

  • Request access to your data;
  • Request correction of inaccurate data;
  • Request data deletion;
  • Object to or restrict processing;
  • Exercise data portability rights;
  • Withdraw consent at any time.

To exercise your rights, send a written request to: info@most.eu.com

If you have a complaint, please contact us to resolve it.

Data Security

We take all necessary measures to protect your personal data from unauthorized access, modification, disclosure, or destruction. This includes:

  • Internal audits of data collection, storage, and processing procedures;
  • Encryption and physical security measures for systems storing personal data;
  • Access limited only to employees, contractors, and agents who need the data to perform services on our behalf.

Policy Changes

The terms of this policy may change. Please review the site periodically. Any changes become effective upon publication. By continuing to use the site, you agree to the current version of the Policy.

Contact Information

If you have any questions about this Policy, please contact us at: info@most.eu.com

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